Your frequently asked question , our policies and procedures.


Artemisia is open Monday – Thursday 9:30-4:30, and processes orders to ship during this time. Orders are typically processed within 24 hours of receiving them, with the exception of Fridays, holidays, and weekends.

Artemisia offers multiple shipping options with affordable rates to the customer. We offer a variety of UPS and USPS packages. See below for shipping options and timelines.



Orders $100 or more receive FREE USPS Standard Ground Shipping for domestic orders (US) only. This shipping takes about a week for delivery once the order is processed. 

Free shipping is applied to orders with the sub total of $100 after any applicable discounts have been applied, and prior to additional taxes as necessary.


Please note when selecting the option to insure your shipment, there is a $3.85 fee associated with this that will be charged regardless of whether you receive free shipping or not. This allows for a claim to be made in the event your package is damaged or lost at the fault of the shipping provider.


For USPS shipments, note that the USPS says: “In most cases, the expected delivery date provided at checkout will reflect a delivery time of 1, 2, or 3 business days and is based on origin, destination, and drop-off time. The expected delivery data does not come with a money-back guarantee.”


Unless there is a significantly cheaper option for UPS, all orders will be sent via USPS. In the event that we find UPS to be cheaper than your purchased shipment amount, we will refund the difference back to you.


Ordering can be placed online, or if you do not see a product you are looking for feel free to give us a call at 505-859-3477, or email at sales@artemisiaherbsnm.com. Local pickup is available in Albuquerque, or at the Santa Fe Farmer’s Market on specific Saturdays or Tuesdays by scheduling with us.


At this time we do not offer refunds, however we are always happy to exchange products if they do not meet your needs. Exchanges may happen at the Santa Fe Farmer’s market or at our lab. If you live out of state you will need to pay for shipping on a product exchange.

Where to find our products

New Mexico

La Montanita Co Op – Santa Fe

La Montanita Co Op – North Valley

La Montanita Co Op – Nob Hill

La Montanita Co Op – Gallop

Old Town Herbal – Albuquerque

The Herb Store – Albuqerque

Flowers and Herb – Albuquerque

Gambels Store – Gallop

Critters and Me – Santa Fe


Salty at Heart Island Apothecary – Friday Harbor


Ritual Self Care – Minneapolis


La Jara Pharmacy – La Jara