FAQ / POLICY

Your frequently asked question , our policies and procedures.

SHIPPING

The lab is open for processing orders Monday – Thursday. Orders received during this time are processed and shipped same day. Depending on your choice of shipping you should receive your package within 2-5 days.

ORDERING

Ordering can be placed online, or if you do not see a product you are looking for feel free to give us a call at 505-859-3477, or email at sales@artemisiaherbsnm.com. Local pickup is available in Albuquerque, or at the Santa Fe Farmer’s Market on specific Saturdays or Tuesdays by scheduling with us.

RETURNS

At this time we do not offer refunds, however we are always happy to exchange products if they do not meet your needs. Exchanges may happen at the Santa Fe Farmer’s market or at our lab. If you live out of state you will need to pay for shipping on a product exchange.

Where to find our products

New Mexico

La Montanita Co Op – Santa Fe

La Montanita Co Op – North Valley

La Montanita Co Op – Nob Hill

La Montanita Co Op – Gallop

Old Town Herbal – Albuquerque

The Herb Store – Albuqerque

Turquoise Maidens – Clayton

Gambels Store – Gallop

Critters and Me – Santa Fe

washington

Salty at Heart Island Apothecary – Friday Harbor

minnesota

Ritual Self Care – Minneapolis